How It Works

Our Gold Exchange Process is Easy, Safe and Fast with Experienced Jewelers from Kay

Register & Get Your Packet

You do…
First time customers complete a one-time, secure registration and account set-up. Choose your preferred method of shipping and payment.
We do…
We'll let you know we've received your information and that your free packet is on its way.

Collect & Ship Your Jewelry

You do…
Collect your old, broken, unwanted or mismatched gold and platinum jewelry and secure it in your provided, insured package.
We do…
Provide a video of your jewelry being processed.
A sample of the video where your items are processed

Receive Your Payment

You do…
Receive your payment as soon as your jewelry is processed.
We do…
We'll send you a confirmation of payment.

Ready to go? Register now and get your packet!

Get your packet

New Customer Registration
 
Fill out the form below to request your free shipping packet OR print your free shipping label.
*= Information that is required
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Step 1 of 2
Returning Customer? Login Here
*= Information that is required

Kay Customers must still register for the Kay Jewelers Gold Exchange.

This service is available only to residents of the United States with a street address (no post office boxes, please).